Receptionist, Center for Resiliency and Wellness

Job overview

The Receptionist, Center for Resiliency and Wellness role is onsite in New York, NY, with a Monday–Friday schedule from 2:30 p.m. to 7:30 p.m. The stated hourly rate is $25–$27. Greenwich House is a nonprofit serving New Yorkers through health, human services, education, and arts programs. The receptionist provides a welcoming and organized front desk for a behavioral health clinic while supporting check-in, routine inquiries, records, and basic telehealth access. The role helps clients and caregivers navigate visits and directs clinical or complex concerns to the appropriate staff.

What you'll do

• Greet and check in clients and caregivers
• maintain the waiting area
• provide directions, forms, and general service information
• verify identity, appointments, and insurance changes
• collect copays
• support required forms and basic telehealth connections
• handle routine calls and messages
• route requests appropriately
• maintain front desk records and HIPAA compliance
• monitor for urgent safety concerns
• and complete end-of-day closure tasks.

What we're looking for

Skills & competencies

receptionist

behavioral health clinic

center for resiliency and wellness

front desk

client check-in

hipaa

telehealth support

monday–friday

2:30 p.m.–7:30 p.m.

new york ny

greenwich house

$25–$27/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time employees may be eligible for medical, dental, and vision insurance, a 403(b) plan, paid time off, and other benefits
• employees also receive access to program and service discounts.

Why this role

Serves a behavioral health clinic in a trauma-informed, harm-reduction environment and provides the primary front desk presence after 5 p.m.

About the employer

Greenwich House Inc is hiring for this role. Industry: Offices of Mental Health Practitioners (except Physicians). Sector: 62.