IT Application Support Consultant

Job overview

The IT Application Support Consultant role is hybrid in Kansas City, KS. Compensation is not specified. The role supports engineering-domain application maintenance and support. The consultant helps maintain application availability by troubleshooting applications, databases, and hybrid cloud environments, managing high-severity incidents, and applying ITIL processes. The work contributes to timely service restoration and reliable support for users of engineering applications.

What you'll do

• Install, configure, or support Microsoft Office, Bluebeam, Adobe, and engineering applications
• troubleshoot applications, databases, and hybrid cloud environments
• manage Severity 1 and Severity 2 incidents
• drive root-cause analysis and service restoration
• apply ITIL incident, problem, change, and knowledge management processes
• use issue-tracking and reporting tools.

What we're looking for

Skills & competencies

it application support consultant

application support

engineering applications

microsoft office

bluebeam

adobe

itil

incident management

hybrid

kansas city ks

katalyst healthcares & life sciences

Work arrangement

• Weekend coverage required

Why this role

The posting seeks 5–8 years of application support experience in the engineering domain and emphasizes Severity 1/Severity 2 incident management and ITIL.

About the employer

Katalyst Healthcares & Life Sciences is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.