Route Support Specialist

Job overview

The Route Support Specialist is an onsite role based in Knoxville, TN. Compensation is not specified for this position, which supports the service and management teams at UniFirst, an international leader in the garment services industry. This role exists to ensure seamless service for customers by providing coverage for delivery routes when primary representatives are unavailable. The specialist develops proficiency across multiple routes, manages deliveries and pickups, and collaborates with internal teams to maintain high service standards.

What you'll do

• Develop proficiency across multiple routes
• deliver garments and products
• provide excellent customer service
• resolve customer requests
• manage invoices and inventory
• maintain vehicle safety
• support new account installations
• collaborate with service and management teams.

What we're looking for

Skills & competencies

full-time

day shift

knoxville tn

unifirst

route support

customer service

no degree required

onsite

logistics

service

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement.

Why this role

Dynamic, fast-paced environment with variety in daily tasks and routes.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.