Operations Director
Employment type
Full-time
Work setting
On-site
Location
Wichita, KS
Schedule
Day shift
Posted
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Job overview
The Operations Director role is an onsite position located in Wichita, KS, with compensation not specified. This role supports the MCI Careers team in managing a high-volume call center site. The role exists to lead site operations, mentor management teams, and drive performance to exceed operational targets. The director ensures efficiency, profitability, and exceptional customer experiences.
What you'll do
- Lead management teams, oversee P&L, drive process improvements, manage KPIs, and foster a high-performance culture.
What we're looking for
- Skills & competencies
- full-timeday shiftwichita ksmci careersoperations directorleadershipbpocall centerp&l managementstrategic planning
- Work arrangement
- Weekend coverage required
Benefits & perks
- Continuous learning and development opportunities.
Why this role
Fast-growing tech-enabled business services company.
About the employer
MCI Careers is hiring for this role. Industry: Office Administrative Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Office Administrative Services
- Occupation code
- 11-1021.00
You'll be redirected to the employer's application page.
Listing ID: 23e2d714-665f-4c54-9beb-738eabbff771