Senior Change Management & Customer Liaison Lead

Job overview

The Senior Change Management & Customer Liaison Lead is an onsite role based in Washington, DC, with compensation not specified. This position supports a multi-disciplinary team co-located with government employees to manage large military service contracts and enhance organizational change initiatives. The role exists to prepare the customer acquisition community for regulatory changes and system deployments. It involves developing organizational change management plans, facilitating stakeholder engagement, and ensuring seamless business process transitions through effective communication and performance tracking.

What we're looking for

Skills & competencies

full-time

day shift

washington dc

change management

customer liaison

dod

government contracting

secret clearance

hybrid

onsite

professional services

strategic communications

Work arrangement

• Weekend coverage required

Benefits & perks

• Full benefit package, collaborative work environment, strong company culture.

About the employer

JST is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.