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Customer Service Representative

Miller Edge · West Grove, PA · Customer service and regional sales support

Compensation

$19 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

West Grove, PA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in West Grove, PA, with pay of $19–$20 per hour. The representative supports Miller Edge customers and works with Regional Sales Managers to advance sales and customer satisfaction. The role manages inquiries, quotes, orders, and product recommendations across phone, email, fax, and other platforms. It helps customers select suitable products while coordinating internally to fulfill requests and support sales goals.

What you'll do

  • Develop prospects and nurture accounts
  • recommend products and solutions
  • coordinate with Regional Sales Managers
  • execute outbound contact programs
  • respond to quote requests and process orders
  • guide customers through product selection
  • document interactions
  • route orders
  • share product information
  • monitor sales activity
  • collaborate with internal departments
  • follow procedures for special requests.

What we're looking for

Skills & competencies
customer service representative
customer support
b2b sales
quote requests
order management
product recommendations
outbound outreach
crm and customer records
west grove pa
miller edge
$19–$20/hr
Work arrangement
  • Weekend coverage required

About the employer

Miller Edge is hiring for this role. Industry: Saw Blade and Handtool Manufacturing. Sector: 33.

Additional details

Industry sector
33
Industry
Saw Blade and Handtool Manufacturing
Occupation code
43-4051.00
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