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Help Desk Technician

Advantage Tech · Independence, MO · IT support

Compensation

$40k – $50k /yr

Employment type

Full-time

Work setting

On-site

Location

Independence, MO

Schedule

Day shift

Posted

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Job overview

The Help Desk Technician role is onsite in Sugar Creek, MO. Compensation is $40,000–$50,000 per year. Advantage Tech is recruiting for its client’s team. The technician provides Tier 1 and Tier 2 support by responding to support tickets and phone requests, setting up desktops, building PCs, and managing inventory. The work helps users resolve technical issues and supports the client’s day-to-day technology operations, with potential to grow into additional administration work.

What you'll do

  • Handle Tier 1 and Tier 2 support work
  • assist with support tickets
  • provide phone support
  • set up desktops and build PCs
  • manage inventory.

What we're looking for

Skills & competencies
help desk technician
tier 1 support
tier 2 support
support tickets
phone support
desktop setup
pc builds
inventory management
sugar creek mo
advantage tech
$40k–$50k/year
Work arrangement
  • Weekend coverage required

Why this role

Candidates with at least two years of experience are preferred; the role may grow into more administration work.

About the employer

Advantage Tech is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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