Customer Care Manager
Compensation
$45k – $55k /yr
Employment type
Full-time
Work setting
On-site
Location
Charleston, WV
Schedule
Day shift
Posted
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Job overview
The Customer Care Manager role is a full-time, onsite position based in Charleston, WV, with a salary range of $45,000 to $55,000 per year. This role supports the Matthew Rowsey - State Farm Agent team by managing service operations. The role exists to coordinate customer interactions, assist with policy reviews, and track service metrics. It contributes to the agency's mission by providing compassionate support to customers and ensuring efficient office workflows.
What we're looking for
- Skills & competencies
- full-timeday shiftcharleston wvbusinesscustomer serviceinsurancemanagement$45k-$55kno degree requiredprofessional
- Work arrangement
- Weekend coverage required
Benefits & perks
- Opportunity for advancement, PTO, performance bonus, competitive salary, flexible schedule.
About the employer
Matthew Rowsey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
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Listing ID: 23d326aa-5c7c-473e-a19f-8ec5d1df7cab