Intake and Authorization Specialist

Job overview

The Intake and Authorization Specialist is an onsite role in Dorchester, MA, with an annual salary of $45,000–$55,000. Northeast Family Services’ Massachusetts team supports behavioral health services across five regions. This role manages registration and admissions, gathers referral information, verifies insurance coverage, and schedules appointments so clients can access services and the multidisciplinary team can coordinate care.

What you'll do

• Manage registration and admissions for five Massachusetts regions
• answer incoming calls
• gather referral information
• verify insurance coverage and authorizations
• schedule client appointments
• use payer portals, Microsoft Office, and electronic health records
• maintain client confidentiality.

What we're looking for

Skills & competencies

intake specialist

authorization specialist

behavioral health

patient intake

insurance verification

appointment scheduling

payer portals

electronic health records

dorchester ma

northeast family services

$45k–$55k/year

12 p.m.–8 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• three weeks paid vacation
• 11 paid holidays
• sick time
• 401(k) with up to 4% match after one year
• disability and life insurance options
• dependent care savings account
• annual longevity award
• company laptop and cell phone.

Why this role

Supports behavioral health intake across five Massachusetts regions; hours are 12 p.m.–8 p.m.

About the employer

Northeast Family Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.