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New Client Intake Specialist

Parnall Law · Albuquerque, NM · Legal Intake

Compensation

$50k – $65k /yr

Employment type

Full-time

Work setting

On-site

Location

Albuquerque, NM

Schedule

Day shift

Posted

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Job overview

The New Client Intake Specialist is an onsite role based in Albuquerque, NM. The pay is $49,940–$64,500 per year, and this position supports the legal team at Parnall Law. This role exists to be the first point of contact for potential clients. The specialist listens to, connects with, and guides injured clients, determining if the firm can assist them and ensuring a compassionate and professional experience.

What you'll do

  • Establish rapport with potential clients
  • answer calls and emails
  • research cases
  • document files
  • manage referral lists
  • convert pending cases
  • draft decline letters.

What we're looking for

Skills & competencies
full-time
day shift
albuquerque nm
parnall law
intake specialist
legal
personal injury
$49k-$64k
customer service
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, and vision insurance
  • PTO
  • paid sick leave
  • paid holidays
  • annual company goal trip.

Why this role

Bilingual (English/Spanish) strongly preferred; high conversion rate goal of 95%.

About the employer

Parnall Law is hiring for this role. Industry: Offices of Lawyers. Sector: 54.

Additional details

Industry sector
54
Industry
Offices of Lawyers
Occupation code
43-4051.00
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