Growth Customer Success Manager

Job overview

The Growth Customer Success Manager role is onsite in Seattle, WA. Total compensation is targeted at $110,000–$140,000, including variable pay based on quarterly goals. Yoodli builds an AI platform for human skills, helping individuals and organizations practice communication and develop workplace skills. The manager retains and grows a portfolio of 40–60 mid-market accounts by building customer relationships, increasing satisfaction, and driving product adoption. By understanding customer objectives and coordinating with sales, product, and leadership teams, the role helps customers realize value and supports renewals and account expansion.

What you'll do

• Manage 40–60 mid-market accounts
• build customer relationships
• increase satisfaction and product adoption
• understand customer business objectives and guide use of Yoodli toward those objectives
• collaborate with sales, product, and leadership teams
• run renewals, drive expansion, and lead quarterly business reviews.

What we're looking for

Skills & competencies

growth customer success manager

customer success

seattle wa

yoodli ai roleplays

mid-market accounts

saas

product adoption

customer retention

renewals

account expansion

quarterly business reviews

ai platform

$110k–$140k total compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity opportunities
• health, dental, and vision insurance
• 401(k)
• flexible PTO
• free lunches at the office.

Why this role

Targeted total compensation includes variable pay based on quarterly goals; equity opportunities are offered. The role focuses on a portfolio of 40–60 mid-market accounts.

About the employer

Yoodli AI Roleplays is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.