Client Services Representative, Call Center

Job overview

The Client Services Representative, Call Center role is full-time and onsite in San Antonio, TX. Pay is $16.00–$16.25 per hour. The role supports Davis Law Firm’s work providing legal counsel and advocacy for personal injury clients.

What you'll do

• Handle inbound calls, complete intakes for prospective clients, and transfer calls from existing clients, vendors, and applicants.
• Document calls in FileVine, respond to online and live-chat inquiries, and communicate professionally with clients, legal staff, medical providers, and coworkers while protecting client confidentiality.

What we're looking for

Skills & competencies

client services representative

call center

san antonio tx

davis law firm

inbound calls

client intake

live chat

filevine

customer service

$16.00–$16.25/hour

monday to friday

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental insurance, health insurance, paid time off, parental leave, and vision insurance.
• Advancement opportunities and team events are also offered.

Why this role

Bilingual ability, FileVine, and Five9 experience are listed as pluses.

About the employer

Davis Law Firm is hiring for this role. Industry: Offices of Lawyers. Sector: 54.