Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Manor, TX, with a stated salary range of $40,000–$60,000 per year. The position is with Stephen Miller, an independent contractor State Farm agent, and supports the agency’s customer service work. The representative serves as a primary contact for existing customers, helping with policy and account questions, billing, documentation, service requests, and claims-process navigation. Accurate follow-through and coordination with teammates help resolve customer needs and support customer relationships and retention.

What you'll do

• Answer customer questions and assist with policy changes, billing, documentation, and account needs
• explain policies and coverage
• help customers navigate claims and next steps
• process service requests
• follow up on outstanding needs
• document interactions
• coordinate with teammates to resolve concerns
• build customer relationships.

What we're looking for

Skills & competencies

full-time

customer service

insurance

policy support

billing

claims assistance

customer accounts

manor tx

stephen miller state farm agent

$40k–$60k/year

health insurance

401(k)

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Why this role

Previous customer service or insurance experience is preferred but not required; applicable state insurance licenses must be held or obtained.

About the employer

Stephen Miller - State Farm Agent is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.