Guest Services Representative

Job overview

The Guest Services Representative role is onsite in Friendswood, TX. Compensation is not specified. The position supports the spa reception area and guest services, including assistance with spa and Bistro services.

What you'll do

• Open and close the spa
• book, change, and cancel appointments
• greet guests
• keep locker and relaxation areas clean and stocked
• process payments
• explain treatments and services
• answer calls
• promote services and retail
• address guest questions
• maintain confidentiality
• and assist with laundry and other spa operations as requested.

What we're looking for

Skills & competencies

guest services representative

friendswood tx

bergamos retreat

spa reception

guest services

appointment booking

guest check-in

payment processing

spa treatments

customer service

locker room

bistro services

Work arrangement

• Weekend coverage required

Why this role

The role reports to the Guest Services Manager and may require varying schedules to reflect the property’s business needs.

About the employer

Bergamos Retreat is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.