Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in Fargo, ND. The stated salary range is $30,000–$50,000 per year. The role supports Ryan Kill’s State Farm insurance agency and its customer service and growth. This representative helps customers understand and update policies, processes claims and follows up, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role contributes to customer experiences that support the agency’s growth and service to the community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

fargo nd

ryan kill state farm agent

insurance

policy information

policy updates

claims processing

customer follow-up

recordkeeping

$30k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

Benefits listed include hourly pay plus commission, 401(k), performance-based bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Ryan Kill - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.