Customer Service Representative – Insurance Agency

Job overview

The Customer Service Representative – Insurance Agency role is onsite in Fort Worth, TX, with compensation of $50,000–$60,000 per year. Marco Murillo’s State Farm agency supports local community members with insurance services and emphasizes professional development and work-life balance. The role exists to deliver customer experiences that support the agency’s growth. It handles policy inquiries and updates, processes claims and follow-ups, and maintains accurate records while coordinating with agency teammates.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

fort worth tx

marco murillo state farm agent

full-time

policy information

policy changes

claims processing

customer support

license reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• competitive salary
• flexible schedule
• advancement opportunity
• paid time off
• training and development.

Why this role

License reimbursement, performance-based bonus, paid time off, training and development, flexible schedule, and advancement opportunities.

About the employer

Marco Murillo - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.