Manager — Patient Service Representatives

Job overview

The Manager — Patient Service Representatives role is onsite in Tulsa, OK, with a typical Monday–Friday schedule from 8 a.m. to 5 p.m. Compensation is described as commensurate with education and experience, with no numeric amount specified. The position supports the OSU Center for Health Sciences clinic. The manager oversees daily operations for patient service representatives, medical records, and switchboard staff. By maintaining accurate demographic and payment entry, following clinic procedures, and ensuring adequate coverage, the role supports reliable clinic operations and patient-facing service.

What you'll do

• Monitor daily operations of patient service representatives, medical records, and switchboard operators
• ensure accurate demographic and payment entry
• ensure department policies and procedures are followed
• maintain adequate coverage for business operations
• assist the Clinic Practice Administrator as needed.

What we're looking for

Skills & competencies

patient service representative manager

clinic operations

patient services

medical records

switchboard

tulsa ok

the osu/a&m system

full-time

monday–friday

8am–5pm

payment procedures

high school or ged

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED and at least one year of experience required; coordinating teams, projects, or workflows may substitute for direct supervisory or managerial experience; valid driver’s license required.

About the employer

The OSU/A&M System is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.