Branch Manager

Job overview

The Branch Manager role is onsite in Indianapolis, IN; compensation is not specified. The position supports Indiana Members Credit Union’s retail branch and member service operations. The manager oversees daily branch operations, lending, account opening, and staff development while maintaining member relationships and supporting business growth. The role helps the branch meet performance goals while operating efficiently and complying with credit union policies and applicable regulations.

What you'll do

• Manage day-to-day branch operations
• take loan applications and make decisions within established policies
• open accounts and cross-sell products
• address delinquencies and collections
• maintain member relationships
• coach and supervise branch staff
• conduct performance evaluations and staff meetings
• coordinate with back-office departments
• resolve branch issues
• provide financial counsel
• manage branch opening, closing, and balancing
• maintain compliance documentation
• register and maintain Mortgage Loan Officer status with NMLS.

What we're looking for

Skills & competencies

branch manager

indianapolis in

indiana members credit union

credit union

branch operations

consumer lending

loan applications

member service

staff supervision

account opening

nmls registration

periodic branch travel

Work arrangement

• Weekend coverage required

Why this role

Requires 5–6 years of credit union or financial institution experience, including customer service, lending, and management; NMLS registration is required within 60 days of hire.

About the employer

Indiana Members Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.