Account Manager / Collection Specialist

Job overview

Account Manager / Collection Specialist is an onsite role in Van Buren, AR. Compensation is not specified; the posting mentions competitive base pay, commissions, and bonuses without numeric amounts. The role supports customer rental agreements at RNR Tire Express and Custom Wheels. The position focuses on contacting customers with expired rental agreements, understanding their needs, and seeking opportunities to renew agreements rather than simply collecting money. It also supports account management through follow-up, correspondence, voluntary merchandise returns, and field collections when needed.

What you'll do

• Contact customers whose rental agreements expired due to non-renewal and determine their needs or concerns
• contact references when customers do not return calls
• send letters according to the mail program
• identify opportunities to renew agreements
• schedule voluntary merchandise turn-ins when bringing an agreement current is unlikely
• handle field collections and de-installations
• visits to a customer's residence may be needed to discuss an account or retrieve merchandise.

What we're looking for

Skills & competencies

account management

collections

customer retention

rental agreements

sales

renewals

customer outreach

field collections

van buren ar

rnr tire express and custom wheels

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions commissions, bonuses, and a complete benefits package
• specific benefits are not detailed.

Why this role

The posting describes the position as more sales-focused than collections-focused and offers base pay, commissions, bonuses, and benefits.

About the employer

RNR Tire Express and Custom Wheels - Van Buren is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.