Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Buffalo, NY, at Lia Honda Williamsville. The compensation range is $70,000–$100,000 per year, based on production and knowledge. The Lia Group operates automotive dealerships and repair services. The advisor manages the drive-lane customer experience, communicates technician recommendations, and coordinates work among technicians. The role helps customers understand repair needs while supporting timely, high-quality service and efficient technician workflow.

What you'll do

• Oversee drive-lane flow and provide prompt, courteous service
• communicate repair information and recommendations from technicians to customers
• respond to owner inquiries by phone or in person
• support sales of technicians’ available time
• distribute work efficiently among technicians.

What we're looking for

Skills & competencies

automotive service advisor

honda service

customer service

repair recommendations

technician workflow

buffalo ny

the lia group

full-time

$70k–$100k/year

automotive repair

service department

driver’s license required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) with employer match
• continued education and manufacturer training
• paid time off and weekly pay
• employer-funded life insurance
• service and parts discounts
• employee vehicle purchase plans
• uniforms.

Why this role

Requires a high school diploma or equivalent and a clean, valid driver’s license; compensation is based on production and knowledge.

About the employer

The Lia Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.