Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Walnut Creek, CA, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Compensation is $25 per hour. The receptionist is the first point of contact for patients at a psychiatric practice dedicated to mental health care. The role coordinates front-desk communications and administrative tasks so patients and providers can navigate appointments and records efficiently. It supports patient access through scheduling, check-in, payment processing, and follow-up.

What you'll do

• Answer and direct calls
• schedule appointments and manage voicemails
• sort and scan faxes and records
• send telehealth links
• verify insurance as a temporary duty
• process payments
• register patient information
• follow up on referrals and intake forms
• check patients in and out
• provide administrative support to doctors.

What we're looking for

Skills & competencies

front desk receptionist

psychiatric practice

patient scheduling

medical records

telehealth support

insurance verification

patient check-in

walnut creek ca

american psychiatric centers

$25/hr

monday–friday

Work arrangement

• Weekend coverage required

Why this role

The posting specifies a Monday–Friday, 8:30 a.m.–5:00 p.m. schedule and at least two years of customer service or front-desk experience.

About the employer

American Psychiatric Centers is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.