Teller Services Coordinator

Job overview

The Teller Services Coordinator is an onsite role based in Springfield, WI. The pay range is $22.00 - $24.00 per hour, and the role supports the retail banking operations at Wintrust Financial. This role exists to supervise branch functions related to processing customer transactions and maintaining operational soundness. The Teller Services Coordinator provides leadership, motivates staff, and ensures compliance with security and regulatory policies while delivering exceptional customer service.

What you'll do

• Supervise branch functions and process customer transactions.
• Maintain operational soundness and dual control adherence.
• Keep the team informed of policy and procedure changes.
• Solve operational issues.
• Ensure security procedures are followed.
• Operate a teller drawer.
• Ensure team compliance with bank and regulatory policies.
• Foster exceptional customer service.
• Resolve customer concerns.
• Recognize cross-sell opportunities.

What we're looking for

Skills & competencies

full-time

day shift

springfield wi

teller services coordinator

retail banking

wintrust financial

$22-$24/hr

customer service

leadership

onsite

no on-call

weekend work required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k) with match, tuition reimbursement, annual bonus eligibility, banking benefits.

About the employer

Wintrust Financial is hiring for this role. Industry: Financial Transactions Processing, Reserve, and Clearinghouse Activities. Sector: 52.