Consumer Claims Associate – VAIL Refund Specialist

Job overview

Consumer Claims Associate – VAIL Refund Specialist is a remote role with standard hours of 8:00 a.m.–5:00 p.m. Eastern Time, Monday through Friday, after two weeks of training. Compensation is not specified. The posting prefers candidates in the Eastern or Central time zones and excludes hires in California and New York. The associate supports consumer refund claims by reviewing and documenting claim information, applying relevant property and casualty claim knowledge, and making timely decisions in a fast-paced processing environment.

What you'll do

• Process consumer refund claims
• review and document claim information
• apply knowledge of first-party property and casualty claim adjudication as applicable
• use Microsoft Office and multiple systems
• meet performance expectations and deadlines.

What we're looking for

Skills & competencies

consumer claims associate

vail refund specialist

remote

monday–friday

8 a.m.–5 p.m. et

two-week training

claims processing

refund specialist

high school diploma or ged

equipment provided

eastern or central time zone

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-provided desktop, monitors, keyboard, mouse, headset, and cables.

Why this role

Requires a high school diploma or GED and one year of general office experience or equivalent; claims experience is preferred. Equipment is provided, and the home computer must connect directly to the router rather than Wi-Fi. Training begins October 12, 2026, and lasts two weeks.

About the employer

Apidel Technologies is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.