Patient Care Technician (Collections)

Job overview

The Patient Care Technician (Collections) role is an onsite position based in Gloucester, MA. Compensation is not specified beyond the provided hourly rate of $20.55/hour, and this role supports the American Red Cross humanitarian mission. This role exists to facilitate the collection of lifesaving blood donations by providing compassionate care and support to donors. The technician manages the donation process, ensures safety and quality standards, and collaborates with the team to conduct mobile blood drives.

What you'll do

• Welcome and support blood donors throughout the donation process
• Build meaningful connections and provide outstanding customer service
• Collect blood and manage blood products following safety and quality standards
• Work with teammates to create a positive donor experience
• Set up and tear down equipment at mobile blood drive locations
• Drive Red Cross or personal vehicles to community blood drive locations.

What we're looking for

Skills & competencies

full-time

day shift

gloucester ma

american red cross

patient care

blood collection

customer service

no degree required

weekend work

humanitarian

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision Coverage, 401(k) with up to 6% Match, Generous PTO & Paid Holidays, Paid Family Leave, Flexible Spending & Health Savings Accounts, Disability & Life Insurance, Employee Assistance Program, Recognition & Service Awards

Why this role

$3,000 Sign-On Bonus

About the employer

American National Red Cross is hiring for this role. Industry: Temporary Shelters. Sector: 62.