Senior Representative, Customer Contact Center
Employment type
Full-time
Work setting
On-site
Location
Benton Harbor, MI
Schedule
Day shift
Posted
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Job overview
The Senior Representative, Customer Contact Center is an onsite role based in Benton Harbor, MI, with Whirlpool Corporation. Compensation is not specified for this position, which supports the Trade Experience Department. This role exists to handle returns and assist customers with inquiries. It contributes to the company's mission of improving life at home by providing excellent customer service.
What you'll do
- Support inquiries via email and iWD, create BOLs, handle reports, and work with Trade Operations on files.
What we're looking for
- Skills & competencies
- full-timeday shiftbenton harbor miwhirlpoolcustomer servicecontact centersupply chainonsitereturnstrade experience
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified
Why this role
Supply chain focus, remote eligibility for specific MI counties, and fast-paced environment.
About the employer
Whirlpool Corporation is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-1011.00
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Listing ID: 22aa4b1f-129d-46b2-9bb2-e9e1f52327b5