Procedure Scheduler

Job overview

The Procedure Scheduler role is onsite in Phoenix, AZ. Compensation is not specified. The position supports procedure scheduling and patient coordination at The Center for Orthopedic and Research E. The scheduler coordinates in-office procedures and related authorization and insurance information so appointments can be processed successfully. The role also keeps patients informed, routes questions and messages, and maintains accurate, confidential records in practice management and electronic medical record systems.

What you'll do

• Schedule in-office procedures within department timelines
• update and confirm patient demographics and insurance eligibility
• verify authorization requirements
• communicate with patients about authorization, financial counseling, and scheduling
• respond to questions and complaints and resolve problems
• communicate clinical appointment and procedure instructions
• answer and resolve calls and requests
• triage and relay messages
• cancel appointments and related ancillary appointments and notify stakeholders
• update patient information in practice management and EMR systems
• document completed work
• protect confidential health records and follow HIPAA guidelines.

What we're looking for

Skills & competencies

procedure scheduler

phoenix az

the center for orthopedic and research e

part-time

healthcare scheduling

procedure coordination

insurance verification

patient communication

authorization requirements

emr

hipaa

patient records

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive health and welfare benefits
• HSA with company match for qualifying HDHP plans
• 401(k) with company match after six months, including for part-time employees
• 24/7 Employee Assistance Program
• employee appreciation days
• employee wellness events.

Why this role

Requires two years of healthcare experience and at least one year in scheduling or insurance verification. Call center experience is preferred; spinal cord, kyphoplasty, and imaging experience is highly preferred.

About the employer

The Center for Orthopedic and Research E is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.