Front Office Administrative Assistant

Job overview

The Front Office Administrative Assistant role is onsite in Miami, FL. Compensation is not specified. The position supports patient-facing front-office operations at OnePlus Healthcare. The role helps patients navigate visits by managing check-in and check-out, maintaining accurate records, coordinating appointments, and directing questions and calls to the appropriate team members.

What you'll do

• Greet patients and confirm or update demographic and insurance information in the EMR
• check patients in and out
• verify eligibility and scan required documents
• collect and post copayments
• answer and route calls and document messages
• schedule, cancel, and reschedule appointments
• arrange transportation as needed
• make appointment confirmation and follow-up calls.

What we're looking for

Skills & competencies

front office

administrative

miami fl

oneplus healthcare

patient check-in

emr

insurance verification

appointment scheduling

patient support

bilingual preferred

Work arrangement

• Weekend coverage required

Why this role

English and Spanish bilingual ability is preferred.

About the employer

OnePlus Healthcare is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.