Front Desk Agent (Part-Time)

Job overview

The Front Desk Agent (Part-Time) role is onsite in Washington, CT. Compensation is not specified. The position supports guest services at Mayflower Inn & Spa, a luxury country retreat with hotel, wellness, dining, and event amenities. As a first point of contact, the agent helps create a welcoming guest experience from arrival through departure. The role handles check-in and check-out, reservations, guest requests, payments, and communication with hotel departments.

What you'll do

• Greet guests and facilitate check-in and check-out
• provide information about hotel services, amenities, and policies
• handle reservations, confirm guest details, assign rooms, and communicate special requests
• respond promptly and professionally to guest inquiries and concerns
• process payments and handle financial transactions accurately
• relay messages between guests and hotel departments
• maintain accurate records of guest interactions and requests.

What we're looking for

Skills & competencies

front desk agent

part-time

guest services

hotel reservations

check-in

check-out

guest relations

payment processing

washington ct

mayflower inn and spa

luxury hotel

medical benefits

tuition reimbursement

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• flexible spending accounts
• health savings account
• basic life and AD&D
• team member stay discounts
• employee assistance program
• tuition reimbursement
• task force opportunities
• career growth
• voluntary insurance plans
• 401(k) with a 4% match on employee contributions after one year.

Why this role

Guest-facing role at a luxury country retreat with wellness amenities, gardens, dining venues, and private-event space.

About the employer

Mayflower Inn and Spa is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.