Crowd Management Personnel – Basketball Tournament

Job overview

The Crowd Management Personnel – Basketball Tournament role is onsite in Phoenix, AZ, for assigned shifts during the week of February 19–21, 2027, with possible additional setup and teardown hours. Compensation is not specified. The role supports a major basketball tournament and helps provide attendees, staff, and event partners with an orderly event experience. Personnel direct attendee movement, monitor crowd density, keep emergency exits and accessible routes clear, and communicate concerns to supervisors and venue security. The work contributes to safe, organized movement before, during, and after games.

What you'll do

• Direct attendees through queues, entrances, exits, and walkways
• monitor crowd density and identify bottlenecks
• help keep emergency exits and accessible routes clear
• communicate crowd concerns to supervisors and venue security
• provide directions and assist orderly movement before, during, and after games
• report incidents and follow venue emergency procedures.

What we're looking for

Skills & competencies

crowd management personnel

basketball tournament

phoenix az

event operations

attendee direction

crowd monitoring

emergency exits

venue safety

event setup and teardown

february 19–21, 2027

local availability required

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Applicants must live in the Phoenix metropolitan area or within a reasonable commuting distance, have reliable transportation, and be available for assigned shifts, including possible evenings, weekends, and extended shifts. Prior event experience is preferred but not required.

About the employer

Waterfall Technology Consulting Partners is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.