Key Holder — Full Time, Dallas–Fort Worth Metroplex

Job overview

The Key Holder — Full Time, Dallas–Fort Worth Metroplex role is onsite in Fort Worth, TX, and compensation is not specified. The position supports Mizzen+Main’s retail team and its premium menswear customer experience. The role exists to provide store-floor leadership and customer service, including opening and closing when store management is absent. It supports sales, merchandising, team training, store operations, and customer-base growth while maintaining brand standards.

What you'll do

• Open and close the store and support daily operations when management is absent
• assist with assigning team tasks
• guide customers through shopping and provide product knowledge
• process purchases, returns, and exchanges
• maintain merchandising, replenishment, and stockroom organization
• support new team members
• communicate promotions and events
• execute in-store events
• maintain store upkeep and enforce company policies
• build customer relationships through networking and follow-up.

What we're looking for

Skills & competencies

key holder

retail leadership

menswear

customer experience

sales floor

store opening and closing

merchandising

point of sale

fort worth tx

mizzen+main

full-time

Work arrangement

• Weekend coverage required

Why this role

The posting seeks prior retail or customer-facing experience, preferably in a keyholder or supervisory role. Flexible availability for evenings, weekends, and holidays is required as needed; the role requires lifting and moving at least 40 pounds and standing for extended periods.

About the employer

Mizzen+Main is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.