Collections and Payment Processing Representative

Job overview

The Collections and Payment Processing Representative role is onsite at CarShield’s headquarters in City of Saint Peters, MO. Pay is $17–$30 per hour, with performance bonus opportunities; the posting says average hourly earnings are approximately $21–$25. The role supports CarShield’s Payment Processing and Collections team. The representative contacts existing customers about past-due accounts, collects payments, and documents account activity, helping customers bring accounts current through clear, professional communication.

What you'll do

• Handle inbound and outbound calls with existing customers about past-due accounts
• collect payments and assist customers in bringing accounts current
• communicate professionally with a customer-first approach
• accurately document customer interactions and payment activity.

What we're looking for

Skills & competencies

collections representative

payment processing

customer calls

past-due accounts

payment collection

call center

customer service

city of saint peters mo

carshield

$17–$30/hr

bonus opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) with employer match
• paid time off after six months
• discounted CarShield policies and tuition
• professional development
• onsite recreation and fitness facilities.

Why this role

The posting requires at least two years of call-center experience; collections experience is preferred. A Missouri-required license is needed, and CarShield supports the application process and fee.

About the employer

CarShield is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.