Service Manager — The Pennant

Job overview

The Service Manager — The Pennant role is onsite in South Jordan, UT. Compensation is not specified. The role supports maintenance and upkeep of Kairoi Residential’s multifamily community. The manager leads maintenance operations to keep property systems, apartments, grounds, common areas, and amenities functional and well maintained. By overseeing service requests, preventive maintenance, make-ready work, budgets, and team performance, the role supports resident satisfaction and the community’s long-term value.

What you'll do

• Oversee maintenance operations and preventive maintenance programs
• manage budgets, expenses, equipment, materials, and supplies
• supervise, train, mentor, and evaluate maintenance staff
• delegate work
• oversee timely responses to resident service requests
• provide technical troubleshooting support
• monitor resident satisfaction
• oversee apartment make-ready work and community upkeep
• inspect for maintenance and safety concerns
• ensure safety compliance
• and manage vendor and contractor relationships and work quality.

What we're looking for

Skills & competencies

service manager

the pennant

south jordan ut

kairoi residential

multifamily property

maintenance operations

preventive maintenance

team leadership

resident service requests

epa certification

hvac certification

emergency on-call

Work arrangement

• Weekend coverage required

Why this role

The posting requires EPA and HVAC certifications, a valid driver’s license, and 5–6 years of apartment repair experience. It states that the manager should be willing to work a flexible schedule if necessary and be on call for emergencies.

About the employer

Kairoi Residential is hiring for this role. Industry: Residential Property Managers. Sector: 53.