Security Software Support Technician

Job overview

The Security Software Support Technician role is onsite in Boston, MA, with compensation of $110,000–$130,000; the posting does not specify a pay period. CGL’s stated mission is to consistently deliver customer service excellence through security systems work.

What you'll do

• Install, integrate, configure, and service access control and video surveillance systems
• configure network architecture and IP settings for cameras and access control
• maintain system certifications
• train customers
• support internal teams maintaining customer systems
• perform preventive maintenance, diagnose system problems, and carry out repairs
• coordinate project information and personnel with customers.

What we're looking for

Skills & competencies

security software support technician

boston ma

cgl electronic security

full-time

onsite

access control

video surveillance

ip networking

system integration

customer training

$110k–$130k

local travel required

Work arrangement

• Weekend coverage required

Benefits & perks

• Take-home service vehicle
• company-provided phone and laptop
• health, dental, life, short- and long-term disability insurance
• Employee Assistance Program
• HRA and HSA options
• 401(k) plan options
• industry training and certifications.

Why this role

Five to seven years of experience is preferred. Manufacturer certifications are desirable; a Massachusetts certificate of clearance and background screening are required. Local travel is required, primarily in Greater Boston and potentially elsewhere in Massachusetts, Rhode Island, and New Hampshire.

About the employer

CGL Electronic Security is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.