Financial Services Representative I

Job overview

The Financial Services Representative I role is onsite in Gunpowder, MD. The posting states a starting rate of $22 per hour, commensurate with experience, a $500 sign-on bonus, and incentives for each eligible GAP or MBP policy sold on vehicle loans. The role supports members and branch operations at Freedom Federal Credit Union, a community-chartered credit union serving individuals and organizations in its service area. The representative combines member service, sales, account management, teller transactions, and administrative work. By identifying member needs, explaining financial products, processing transactions, and following compliance requirements, the role contributes to member satisfaction and branch performance.

What you'll do

• Greet members and visitors
• answer account and product inquiries
• resolve issues
• identify cross-selling and up-selling opportunities
• meet sales targets
• present products
• open member accounts
• process loan applications and follow up
• assist with account maintenance
• perform teller transactions
• balance cash drawers
• process wire transfers
• follow policies and regulatory requirements
• protect member information
• report suspicious activity
• maintain records and reports
• collaborate with branch colleagues.

What we're looking for

Skills & competencies

financial services representative

credit union

member service

teller transactions

account opening

loan applications

gunpowder md

freedom federal credit union

$22/hr starting

$500 sign-on bonus

sales incentives

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 11 paid holidays plus a birthday floating holiday
• medical, dental, and vision coverage
• life and disability insurance
• 401(k) with employer match options
• tuition reimbursement up to $5,250 annually.

Why this role

Eligible for a $500 sign-on bonus and per-policy incentives for eligible GAP or MBP policies sold on vehicle loans.

About the employer

Freedom of Maryland Federal Credit is hiring for this role. Industry: Credit Unions. Sector: 52.