Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Louisville, KY. The posting lists $45,000–$70,000 per year. The role supports Karla Lovewell’s insurance agency and its customer relationships. The representative manages inquiries and account records, resolves customer issues, supports retention, and coordinates with agency colleagues. The work helps customers navigate insurance needs and supports the agency’s growth through responsive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction
• learn and sell insurance products.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

insurance

customer service

sales

louisville ky

karla lovewell state farm agent

full-time

$45k–$70k

401(k)

health insurance

paid time off

licensing paid

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonuses, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

Why this role

The posting offers agency-paid licensing, 401(k), performance-based bonuses, health insurance, paid time off, flexible scheduling, advancement opportunities, and training and development.

About the employer

Karla Lovewell - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.