Call Center Representative
Compensation
$12.52 – $15.52 /hr
Employment type
Full-time
Work setting
On-site
Location
Killeen, TX
Schedule
Day shift
Posted
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Job overview
The Call Center Representative role is an onsite position located in Killeen, TX, with compensation ranging from $12.52 to $15.52 per hour. This role supports the operations team at MCI Careers, a company providing customer experience and business process outsourcing solutions. The role exists to provide exceptional support to customers through inbound and outbound interactions. The Representative contributes to the company's goals by resolving inquiries, troubleshooting technical issues, and representing client brands with professionalism and care.
What you'll do
- Handle inbound/outbound customer interactions
- troubleshoot technical issues
- resolve billing and account questions
- maintain accurate documentation
- follow client-specific processes
- meet performance and quality standards.
What we're looking for
- Skills & competencies
- full-timeday shiftkilleen txcall centercustomer servicetechnical supportdata entryno degree required$12.52-$15.52/hronsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive training
- career advancement opportunities.
Why this role
Industry-leading training, clear career progression, supportive environment.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 22195830-b6d3-48f8-8689-25d6647fd7f0