Field Operations Supervisor – Fiber

Job overview

Field Operations Supervisor – Fiber is an onsite, full-time role in Enid, OK. Compensation is not specified. The role supports Bluepeak’s work to deliver fiber internet connections to communities. The supervisor coordinates installation and repair technicians to maintain timely service, quality, safety, and customer-service standards. By scheduling coverage, resolving service issues, developing technicians, and monitoring operational performance, the role helps subscribers receive dependable fiber service.

What you'll do

• Supervise installation and repair technicians
• support troubleshooting and repair work
• train and develop technicians
• schedule coverage and reassign daily workloads
• help resolve installation and service errors
• maintain time and attendance records
• support technical policies and procedures
• conduct quality and safety audits
• assist with operating budget development and management
• interview, hire, train, assign, and evaluate employees
• address complaints and resolve problems.

What we're looking for

Skills & competencies

field operations supervisor

fiber

enid ok

bluepeak

telecommunications

technician supervision

installation and repair

customer service

work scheduling

quality audits

safety audits

technician training

fiber internet

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k), vacation, paid sick time, paid holidays, personal days, professional development, and employee discounts on Bluepeak services.

Why this role

Role includes field operations supervision and technician development; physical requirements include climbing poles and working at elevated locations.

About the employer

Bluepeak is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.