Plumbing Service Manager

Job overview

The Plumbing Service Manager role is primarily office-based onsite in Owatonna, MN, with occasional site visits. Base salary is $80,000–$100,000 per year, plus performance-based bonuses. Wencl Plumbing is a locally owned plumbing and heating company serving Owatonna and surrounding communities. The manager coordinates service operations, monitors performance, improves processes, and works with ownership to strengthen profitability and support growth. The role connects office and field operations while focusing on business systems and operational performance rather than technician training or field-level oversight.

What you'll do

• Coordinate scheduling priorities, workload, resources, and daily workflow
• monitor KPIs and operational metrics
• identify opportunities to improve margins and manage costs
• refine procedures and address bottlenecks
• allocate labor, materials, equipment, and vehicles
• resolve operational and customer issues
• communicate with office staff, field leadership, and ownership
• make occasional site visits
• support business planning and performance accountability.

What we're looking for

Skills & competencies

plumbing service manager

owatonna mn

wencl plumbing

service operations

plumbing

hvac

kpi tracking

profitability

process improvement

monday–friday

7 a.m.–4 p.m.

$80,000–$100,000/year

performance bonuses

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid employee health insurance
• dental and vision coverage options
• $10,000 life insurance policy
• PTO and paid holidays
• Simple IRA with company match up to 3%.

Why this role

The schedule is Monday–Friday, 7:00 a.m.–4:00 p.m. A plumbing or HVAC license is not required. The posting describes health insurance as 100% company-paid for employees.

About the employer

Wencl Plumbing, Inc. is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.