Customer Service Home Agent - Maine-Based Temporary Positions

Job overview

The Customer Service Home Agent role is a remote-eligible position for residents of Maine, based in Bangor, ME. Compensation is $16.10-$17.75 per hour, and this role supports the customer service department at L.L.Bean. This role exists to provide legendary service to customers by assisting with orders, product questions, and problem resolution. By navigating multiple systems and sharing product knowledge, the Customer Service Home Agent ensures a positive shopping experience that reflects the company's commitment to the outdoors.

What you'll do

• Answer customer calls and assist with orders, questions, and service needs.
• Navigate multiple computer systems to process orders and resolve customer concerns.
• Share product knowledge, promotions, and relevant recommendations.
• Deliver friendly, personalized service focused on customer satisfaction and retention.

What we're looking for

Skills & competencies

contract

day shift

bangor me

l.l.bean

remote-eligible

customer service

seasonal

weekend required

no on-call

no travel

$16.10-$17.75/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous employee discount, 401(k) participation, outdoor gear borrowing privileges.

Why this role

Work from home in Maine, generous employee discount, outdoor gear borrowing privileges.

About the employer

L.L.Bean is hiring for this role. Industry: Temporary Help Services. Sector: 56.