Service Advisor

Job overview

The Service Advisor role is onsite in Minocqua, WI. Compensation is described as competitive pay, with no numeric amount specified. The position supports Northwoods Ford’s busy service department. The advisor serves as the link between customers and technicians, translating vehicle concerns into service work and keeping customers informed. The role helps the department coordinate repairs and provide responsive customer service.

What you'll do

• Greet customers and obtain customer and vehicle information
• record vehicle symptoms as described
• recommend maintenance based on vehicle age, mileage, and history
• prepare accurate labor and parts estimates
• establish follow-up times
• monitor vehicle progress and update customers
• verify final invoices against completed work
• explain repairs and charges.

What we're looking for

Skills & competencies

service advisor

minocqua wi

ford dealership

customer service

vehicle maintenance

repair estimates

service scheduling

technician coordination

customer updates

invoice review

health insurance

pto

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off
• 401(k).

Why this role

Previous service department experience is a plus; high school diploma or equivalent is listed as a requirement.

About the employer

Northwoods Ford Inc is hiring for this role. Industry: New Car Dealers. Sector: 44.