Operations and Commercial Support Specialist

Job overview

The Operations and Commercial Support Specialist is eligible for hybrid work and is based in Macedonia, OH. Compensation is not specified. TPC Wire and Cable operates in wire and cable sales and distribution. The specialist coordinates customer, sales, warehouse, engineering, purchasing, and product support to keep information and orders moving accurately. The role contributes to efficient fulfillment and customer satisfaction by resolving inquiries, coordinating inventory and shipping needs, and helping communicate technical product information.

What you'll do

• Respond to customer inquiries and order-status requests
• manage orders, changes, and returns in customer portals and ERP procedures
• support quotations, pricing, product availability, and lead-time communication
• coordinate priorities and shipping instructions with warehouse teams
• verify inventory and assist with shipping documentation
• review engineering quotes and order requirements
• coordinate product availability and lead times with purchasing
• help route technical product questions to product teams.

What we're looking for

Skills & competencies

operations support

commercial support

macedonia oh

tpc wire and cable

hybrid eligible

customer service

order fulfillment

sales support

warehouse coordination

purchasing support

wire and cable

technical product support

Work arrangement

• Weekend coverage required

Why this role

The posting identifies the position as eligible for a hybrid work policy and describes standard office hours.

About the employer

TPC Wire and Cable is hiring for this role. Industry: Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers. Sector: 42.