Assistant to the Community Manager

Job overview

The Assistant to the Community Manager role is onsite in Lacey, WA, with travel to locations in King, Pierce, and Thurston Counties. Compensation is $22–$26 per hour. VIS Group is a community association management company serving communities across the Puget Sound area. The assistant provides administrative and customer-service support for assigned homeowners’ association portfolios. By coordinating requests, meetings, inspections, repairs, and vendors, the role helps community managers support association operations and homeowners.

What you'll do

• Respond to customer tickets, emails, and phone calls
• prepare meeting packets and schedule meetings
• conduct compliance inspections
• attend board and association meetings periodically
• coordinate work orders and repairs
• process escrow, hardship, ACC, and resale-certification requests
• locate and coordinate vendor bids
• provide customer service and other administrative support
• travel to locations in King, Pierce, and Thurston Counties.

What we're looking for

Skills & competencies

assistant to the community manager

full-time

lacey wa

vis group

hoa management

community associations

homeowner support

administrative support

compliance inspections

vendor coordination

travel required

$22–$26/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• federal holidays off
• sick and family leave
• approved continuing education support
• mileage reimbursement for business travel
• performance-based Christmas bonus
• medical, dental, vision, and life insurance after trial period
• 401(k) with up to 3% company match after trial period.

Why this role

A bachelor’s degree and association experience are preferred but not required. Travel to multiple county locations is required; Caliber software knowledge is a plus.

About the employer

VIS Group, Inc is hiring for this role. Industry: Residential Property Managers. Sector: 53.