Director of Partnerships

Job overview

Director of Partnerships is an onsite role in Chicago, IL; compensation is not specified. Shipa Ecommerce provides integrated freight, fulfillment, delivery, and returns solutions to online merchants entering cross-border markets. The role develops global cross-border ecommerce business and strategic customer relationships while coordinating with operations and implementation teams. It helps shape solutions, manage key accounts, and support profitable growth through customer engagement, product development, and contract governance.

What you'll do

• Lead business development for cross-border ecommerce customers
• manage key accounts and customer relationships
• develop client engagement strategies
• identify product opportunities
• monitor service delivery with operations
• coordinate pricing changes with implementation teams
• monitor SLAs, SOWs, and SOPs
• present agreements and negotiate proposals and contracts.

What we're looking for

Skills & competencies

director of partnerships

chicago il

shipa

ecommerce

cross-border logistics

business development

key account management

product development

contract governance

customer relationships

freight and fulfillment

Work arrangement

• Weekend coverage required

About the employer

Shipa is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.