Bilingual Customer Service Specialist (Spanish)

Job overview

The Bilingual Customer Service Specialist (Spanish) is an onsite role based in Mechanicsburg, PA. Compensation is not specified for this position, which supports the retail and wholesale operations of the Sherwin-Williams store in Mechanicsburg. This role works closely with customers to determine their needs, answer product questions, and recommend solutions. The specialist ensures client satisfaction and maintains high quality and visual standards for the store while meeting sales goals.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

mechanicsburg pa

sherwin-williams

bilingual

spanish

retail

customer service

sales

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Life, Career, and Connection benefits including health, retirement, and professional development.

Why this role

Bilingual Spanish proficiency required.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.