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Operations Coordinator

United Site Services · Springfield, MA · Field Operations

Compensation

$16.58 – $22.38 /yr

Employment type

Full-time

Work setting

On-site

Location

Springfield, MA

Schedule

Day shift

Posted

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Job overview

The Operations Coordinator is an onsite role based in Springfield, MA. Compensation is $16.58 – $22.38 per hour, supporting the field operations team at United Site Services. This role exists to communicate daily transportation activities to the team to ensure service and delivery goals are achieved on time. The coordinator handles dispatch duties, including fielding calls, routing drivers, and resolving customer issues.

What you'll do

  • Communicate information and instructions to drivers regarding schedules, route changes, and emergencies.
  • Handle customer call-ins and provide updates on delivery/service times.
  • Make outgoing calls to customers regarding issues like locked gates.
  • Support drivers during emergencies.
  • Work with customer service on scheduling.
  • Post routes and sequences deliveries.
  • Review driver manifests for accuracy.

What we're looking for

Skills & competencies
full-time
day shift
springfield ma
united site services
operations
coordinator
dispatch
customer service
logistics
onsite
$16.58-$22.38/hr
weekend required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with match, paid time off, short-term disability, life insurance.

Why this role

Industry leader in comprehensive site services.

About the employer

United Site Services is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
43-5032.00
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