Customer Service Representative

Job overview

The Customer Service Representative role is hybrid in Oklahoma City, OK, with Monday–Wednesday in the office and Thursday–Friday from home as a voluntary arrangement. Compensation is not specified. The role supports Teleflora’s network of member florists. The representative handles florist calls and requests, reinforcing the company’s commitment to customer service. The role helps member florists with orders, account questions, products, and technical issues so they can serve their customers.

What you'll do

• Answer calls from member florists
• process customer requests
• assist with flower and product orders, directory changes, credit card equipment orders and troubleshooting, monthly statements, and web hosting questions
• and work extended hours or changing shifts as requested by department needs.

What we're looking for

Skills & competencies

customer service representative

customer service

call center

florist support

flower orders

product orders

billing support

web hosting

hybrid schedule

oklahoma city ok

teleflora

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision coverage, 401(k) with match eligibility, wellness resources, career advancement, learning and development, mentorship, and community-giving programs.

Why this role

The hybrid schedule is described as a voluntary benefit; working in the office on Thursday and Friday is also available.

About the employer

Teleflora is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.