Call Center Customer Service Manager
Compensation
From $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Wichita, KS
Schedule
Day shift
Posted
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Job overview
The Call Center Customer Service Manager role is an onsite, full-time position based in Wichita, KS, with an annual salary of $60,000. This role supports the MCI Careers team in managing call center operations. The role exists to lead a team of supervisors, drive performance, and ensure exceptional service for clients. The manager contributes to the team by coaching supervisors, analyzing performance metrics, and fostering a culture of accountability and continuous improvement.
What we're looking for
- Skills & competencies
- full-timeday shiftwichita kscall centermanagercustomer serviceoperationsleadershipmciweekend required$60k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Performance bonuses, medical, dental, vision, paid vacation, holidays
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 21d06a54-ecbb-4f27-ac9f-1b0993795554