Business Administration and Operational Management

Job overview

The Business Administration and Operational Management role is listed in Guernsey (GG, GY1 3NF), and the posting identifies it as a hybrid worker position. Compensation is not specified. The role supports HSBC’s Chief Administration Office and senior leaders, including the Head of Business Management and CEO, across the Private Bank in Guernsey and Switzerland. The position coordinates strategic and business-as-usual work, governance, reporting, audits, regulatory engagement, workforce planning, and business change. It helps translate priorities into practical actions and provides leadership continuity by deputising for the Head of Business Management when required.

What you'll do

• Coordinate the Chief Administration Office team’s work and track priorities, dependencies, and delivery.
• Support the Head of Business Management and CEO with strategic priorities, planning, and execution.
• Review audit reports and incidents, coordinate audit evidence and actions, and support regulatory engagement.
• Assess policy changes and translate requirements into management actions and communications.
• Prepare governance papers, briefing materials, and management information.
• Coordinate cross-border initiatives and business change across the Private Bank in Guernsey and Switzerland.
• Support workforce planning and annual reporting, and deputise for the Head of Business Management when required.

What we're looking for

Skills & competencies

hybrid

guernsey

hsbc

chief administration office

business management

governance

audit coordination

regulatory engagement

workforce planning

management information

business change

private bank

guernsey and switzerland

Work arrangement

• Weekend coverage required

Benefits & perks

• Private healthcare, enhanced parental and adoption pay, return-to-work support, and a non-contributory pension scheme with employer contribution.

Why this role

Acts as a trusted deputy to the Head of Business Management and supports senior stakeholders across the Private Bank in Guernsey and Switzerland.

About the employer

HSBC is hiring for this role. Industry: Commercial Banking. Sector: 52.