Front Office Assistant

Job overview

The Front Office Assistant is an onsite, full-time hourly role in El Paso, TX; compensation is not specified. The position supports the Guiding Star Southwest Birth Center, which provides women-centered, trauma-informed healthcare, education, and support services. As the first point of contact, the assistant helps create a welcoming and organized environment while handling nonclinical front-office and operational tasks. The role supports clients, families, visitors, and staff by routing inquiries appropriately, maintaining confidentiality, and keeping reception and common areas ready for daily operations.

What you'll do

• Greet clients, families, visitors, and staff
• answer calls, take messages, route calls and voicemails, and provide general information about Birth Center services, classes, programs, and events
• refer clinical questions to clinical staff
• maintain confidentiality and follow visitor access and safety procedures
• keep reception and designated back-office areas clean, organized, stocked, and welcoming
• report facility concerns
• monitor building temperature and bathroom cleanliness and supplies
• assist with light upkeep as assigned.

What we're looking for

Skills & competencies

front office assistant

receptionist

administrative support

client service

birth center

healthcare

confidentiality

phone calls

facility readiness

el paso tx

southwest coalition

Work arrangement

• Weekend coverage required

Why this role

Nonclinical front-office role supporting a Birth Center; full-time hourly status is listed as 30–40 hours per week.

About the employer

Southwest Coalition Inc is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.