Team Captain - Endzone & Loyalty

Job overview

The Team Captain - Endzone & Loyalty is an onsite, full-time leadership role based in Glen Allen, VA. The position offers a salary range of $44,500 to $58,500 per year, supporting the store's front-end operations and customer loyalty initiatives. This role is responsible for leading the front-end team to deliver fast, accurate, and friendly checkout experiences. The Team Captain oversees daily operations, coaches team members, manages staffing and scheduling, and drives engagement in company loyalty programs to build long-term athlete relationships.

What you'll do

• Lead front-end operations and cash office functions
• coach and develop team members
• manage hiring and onboarding
• execute 30-60-90 day business plans
• monitor departmental goals
• ensure compliance with safety and loss prevention policies
• drive loyalty program and credit card enrollment.

What we're looking for

Skills & competencies

full-time

day shift

glen allen va

retail

leadership

front end

loyalty

customer service

$44.5k-$58.5k/yr

onsite

dick's sporting goods

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive total rewards package including incentive, equity, and benefits.

Why this role

Leadership role with responsibility for front-end operations and team development.

About the employer

DICK'S Sporting Goods is hiring for this role. Industry: Sporting Goods Retailers. Sector: 45.